Numbered correspondence, threads, statuses and responses.
What you will learn
What is Mail
Open the Inbox to see each mail's number, type and status, and open one record.Create and send a mail
Choose a mail type from Create Mail, add recipients, complete Additional Information and send it.Reply and follow a thread
Select Reply all, choose the Mail Type and send the reply, then step through the thread.Set a status and a response
Open Change status to set a status, and Change response to set a response and its due date.